nGage is the toolset for understanding and improving the way people and systems work together inside an organization. You need it because, without sustained high levels of user adoption, IT investments can fail to deliver business value
nGage Intelligence provides unique insights into how people and systems work together inside an organization. It’s built on Microsoft SharePoint but is extensible to virtually any custom or third party application. To prove the point, we are currently including a free plug-in for Microsoft Dynamics CRM. Visit the nGage Intelligence web site for more information.
nGage News transforms application usage data into engaging news stories about real people and their contribution to your organization through SharePoint, CRM or any application. As well as supporting specific adoption and collaboration challenges, they bring a viral dynamic to any site.
nGage Messaging leverages SharePoint My Site’s messaging facilities to deliver much more business and personal value. For example, it extends Activities and Newsfeeds to include SharePoint’s content-related features such as Documents, Wikis and Discussions. And it can push new content and events around these and any application to subscribers to its Colleague Update Email Service.
nGage Openness helps SharePoint My Sites deliver real business value – because it motivates and recognizes people for providing specified, up-to-date information on their skills and experience. It should ideally be connected to nGage Intelligence so that Openness can be monitored at global, departmental and individual level. nGage Openness can also be acquired as part of nGage Reputation.
nGage Reputation comprises a number of features that transform everyone’s My Site experience. Together, they automatically generate a rich identity for each user that reflects how they are sharing their knowledge with the organization and how they are regarded by colleagues. It includes nGage Openness and a comprehensive system for giving, receiving and moderating Feedback.
nGage Q&A makes people more effective because they get better answers to their questions, faster and more reliably. It seeks out experts and recognizes them for sharing their knowledge – which is captured for rediscovery rather than buried in Outlook.nGage Q&A is fully integrated with SharePoint My Sites and includes plug-ins to nGage Intelligence and nGage News.