nGage 3.5 is a complete system for generating business value through collaboration and social computing on the MOSS (Microsoft Office SharePoint Server 2007) platform.
It’s delivered as a ‘one-time’ installation that gives you the facility to switch on each one of its seven applications whenever you’re ready.
These applications each have a clear business value proposition; each is highly configurable and all are supported by the tools you need to drive and sustain the levels of adoption required to realise their business value potential.
The Openness application is the natural starting point for the phased roll-out of nGage functionality across your organization. It immediately transforms SharePoint My Sites into a credible business networking environment. You then get to define exactly what a culture of Openness should mean for your organization: the personal information fields and the levels of disclosure you want people to maintain and how often they should provide updates. You can then apply precise weightings to each of these requirements so that nGage can generate a live Openness rating for each individual - and report on levels of Openness at departmental and global levels.
Got a question? Ask nGage Q&A. It will seek out experts for you and send you an email alert each time one suggests an answer. You can rate the answers and keep the question open until you’ve got what you need - knowing that, next time someone else has the same question, the answers you got will be available to them via a regular SharePoint search.
Innovations provides comprehensive support for the submission, moderation, tracking, peer review, recognition and celebration of ideas generated within your organization. This application also includes Challenges, one of nGage’s most exciting features. This makes it simple to define, target, launch and manage ‘time-boxed‘ campaigns that focus the combined intelligence, creativity and networks of your organization on your most pressing business problems and opportunities.
SharePoint is where you can check in Documents - and contribute to Wikis - and share Contacts: SharePoint provides these and other great collaborative features out-of-the box. But there’s no serious business value unless the majority uses them. nGage can help you get there. Its Contribution Logging system can track usage; its BI/Social Analytics facilities can report the ‘black holes’ and ‘hot spots’; and, when you’re ready, everyone’s ‘My Reputation’ can be driven by the level and nature of their usage.
This includes a number of features that share a focus on driving the transparency and connectedness of your organization and, in doing so, promotes usage of other valuable elements of nGage and SharePoint functionality.
They include the facilities to give, request and receive Feedback - to build and manage public and private Networks - to track all the people with whom you have made a Connection - and to reach out to New Hires and offer your support as appropriate..
nGage’s 5-legged Reputation ‘Spider’ is a visual statement of the level and nature of an individual’s ‘extra mile’ contributions to their organization - and of how well they are regarded by their colleagues. It’s especially configurable and designed to encourage and respect a diversity of behavioural profiles. Challenging for some, but Reputation Systems will one day underpin the social computing strategy of most organizations.
The essence of SocialSearch is that it returns every SharePoint search result with the name, photo, job title, and location of its author – and any associated comments and ratings. It’s a simple idea, but the benefits are considerable.
As well as adding value to Search results, this automatic ‘personal branding’ of all content discovered through Search is a strong cultural statement that supports one of the goals of successful Enterprise Social Computing: getting people focused on building their reputations inside the firewall.